Elite Outreach LLC

Testimonials

I had the privilege of working with Kent Hay at the City of Redmond for more than three years and was amazed at the unique, creative way he tackled the challenges of serving the homeless people of that region. Kent has the ability to forge relationships with people who are lost and looking for help. He goes where they are. He finds them in parks, camps, greenbelts as well as in the City and he brings opportunity to them. Kent gains their trust by meeting them where they are. He also has the unique, intangible ability to provide compassionate care with accountability. Kent understands how to help people find the intrinsic motivation necessary to produce lasting change. Finally, Kent unites other caregivers and services so that their efforts are collective. He forged a community resource center, in partnership with a community court, that brought everyone to one place so people could take critical steps forward in the journey out of homelessness. Kent has experience and expertise, along with a one-of-a-kind skillset that makes him unique in his field.

RonH.

There is no finer example of systems knowledge, organization of needs, and accountability than Kent Hay. His track record speaks for itself, as he is a pioneer in sustainable service engagement, not just referrals but engagement and stabilization. He is compassion with equal parts accountability and that combination is a winning solution.

Susie Kroll

I worked with Kent Hay when he was the Homeless Outreach Manager in Redmond, WA. Kent is an excellent communicator and advocate. He helps people help themselves. He sets clear expectations and holds people accountable for their actions. He treats people with respect and dignity and strives to empower people to change their circumstances if that is what they want to do. Kent built the Homelessness Outreach Program in Redmond. Thanks to his early work,  that program has continued and grown since his initial success. I would highly recommend working with Kent.

Kim Sarnecki

CEO

When I first met Kent Hay in 2016, I knew Kent was a connector and my first thought was “How can we work together to move toward solving common challenges?” And we did. Together, Kent and library staff went on to make an already existing in-library Community Resource Center even more vital. Eventually, this weekly center collaborated with King County District Court to pilot the first King County Community Court here in the Redmond Library. We continue to this day, serving our community in this resource center and within this form of alternative justice–even in the face of a global pandemic—because the relationships are that strong and the needs are that compelling.

It is not an overstatement to note that without Kent Hay and his vision for change, the expansion of the Community Resource Center and the vital partnership with the King County District Court would not have happened.

Kent seeks out stakeholders in each community.  Kent listens to concerns and shares his expertise in order to meet the complex issues faced by cities, communities, organizations and people facing the crisis of unstable housing and lack of access to basic services.  Kent goes where people are; he does not wait for people and needs to come to him. 

Connection. Accountability. Change. That’s Kent Hay.

Mary Comstock

Kent Hay is solution orientated. He meets with people experiencing homelessness and digs for root causes. Kent matches people with the services they need to change. Kent is a down-to-earth realist in addressing issues.

John M